Tweaking Technologies is strongly committed to protect privacy and provide a safe online experience to all its users and registered customers while offering the highest quality products and services to them. However, if product related problem is not resolved or you are not satisfied with the resolution, you can apply for a full refund of the product within 60 days from the date of purchase.
For this we may gather certain type of information about and from you to fulfil the request and serve your needs better. Hence, we feel you should fully understand the terms and conditions covering data collection and use of the information. This privacy statement discloses what information we may gather, how we may use it and how to correct or change it.
Tweaking Technologies offer 100% money back guarantee on all its products within 60 days from their date of purchase.
Please read the "Refund Policy" completely to understand everything about refund process, information we may gather. In case of any queries in this regard, feel free to contact us.
You can expect to receive your refund within 5-7 business days of sending the refund request, depending upon the time taken by your bank to credit the money back to your account. The refund will be reversed to the same mode of payment used at the time of purchase. In case you do not receive your refund within the mentioned timeframe, please feel free to reach out to our support team at firstname.lastname@example.org
Product Removal of Refunded Product(s)
Once you receive the refund, please uninstall, and delete all traces of the refunded product from your system along with its license key. In case you face any problems in removing the product, you can contact our support team at email@example.com for assistance.
Other Terms and Conditions
After the refund is complete, you will no longer be entitled to subscription and renewal benefits nor receive any technical support from our support team for the refunded product. If you have other paid, non-refunded and/or free product(s) from Tweaking Technologies, you will receive updates, subscription and renewal benefits as well as technical support for those product(s).
Refund after 60 days money back guarantee
If you surpass 60 days money back guarantee period and still like a refund, you can send us your refund request. It will be reviewed on a case by case basis by a Tweaking Technologies refund specialist. Refund, if applicable, will be processed accordingly within 5-7 business days of submitting the request.
For any questions or queries, you may contact our support team at firstname.lastname@example.org and our support team will get back to you within 1 business day.
What Information We May Collect About You?
You can visit our website, read products description, other materials, and check on offerings without giving us any personally identifiable information. Since we provide our customers and newsletter subscribers with the most efficient and enhanced personalized service; we may request information about you under occasional circumstances. For your convenience and to serve you better, a customer account includes all the collected personal information we may have, however, you can update or correct your contact information or change your preferences about receiving newsletter and other information from us.
We collect personally identifiable information; such as name, mailing address and e-mail address when you register to one of our products or place an order (see the section below for more information on placing order). Website visitors may register to receive our newsletter by submitting their name and e-mail address. Device users may allow specific additional private information like hardware model, operating system version, unique device identifiers, mobile network information (including your phone number).
If you wish to place an order for our products, you can generally enter the requisite details. In addition to the customary information that may be required to fill your order (full name, address, phone number, ship-to name and address etc.), collection of additional information such as your credit card number and credit card expiration date, is dependent on option of payment as we offer online and offline subscribers additional options such as check, money order and credit card order by fax or phone.
Use of Services and Applications
In connection with the installation and use of Tweaking Technologies applications we may collect certain information concerning the use of application or the services, including certain personal data and information about your device. This may include, information about your installed software and hardware, your IP address, your operating system, about your version of installed Tweaking Technologies application including its product key, and about the use of individual functions of that Tweaking Technologies application including the relevant times. Some applications are dependent on use of Webservices for their functioning and they do send such relevant data with each use. When you use our services or applications, we automatically collect and store certain information in server logs. This includes:
- Details of how you used our service or application
- Telephony log information like your phone number,
- Calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls.
- Internet protocol address.
Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral Account.URL.cookies that may uniquely identify your browser or your Google.
When you use our services and applications, we may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide us with information on nearby devices, Wi-Fi access points and cell towers.
Unique application numbers-
Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to Google when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.
We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
Purpose of Data Collection
Applications and Services can use the aforementioned information to send product recommendations, product updates and important customer service notifications directly to your computer. Furthermore, the data is used for the purposes of product and market analysis which enables us to improve individual products and the range of products and services.
Sharing of Data with Third Party
The aforementioned data may be shared with third party vendors and partners and it will be governed by their Refund Policy, which will be provided to you when you accept any offer by them.
Consent for the Collection, Storage, Use and Distribution of the Data
You hereby agree to the collection and use of the such information or data by Tweaking Technologies.
What we may do with the Information we collect?
We use information you provide to fulfil your request and improve our products and services. We may use personal information to display or send personalized content to our website visitors as well as to send newsletter, product features, promotional material, special offers and other updates to our customers and newsletter subscribers. A subscriber may, at any time, opt out of receiving such information. We also use collected information to evaluate and administer our products and services, resolve customers’ issues like respond to any problems that may arise such as product delivery failures, difficulties in navigating our sites or accessing certain features as well as to gauge user trends to determine what products are most popular with users.
We allow users of our website to email us their queries. We do not retain any email address (unless you are a member who already has voluntarily provided your email address) of either the sender or recipient of such e-mail or links after they are sent.
How we may share Personal Information?
We may share your personal information with the parties described below:
Credit Card Companies:
As in any transaction, your credit card company will have all relevant information about the name of the affiliate, products purchased, date and total cost. Tweaking Technologies will not otherwise provide any personal data to your credit card company.
Credit card numbers are only shared with our partners with whom you place an online order. They process the billing of such products on our behalf. Rest assured that we and our payment gateways follow careful procedures to safeguard credit card data in connection with your transactions.
We reserve the right to use or disclose any information without notice or consent as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our site and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.
Your Web browser offers "cookies" which, if you allow their use, store small amounts of data on your computer when you visit a website. Cookies do not contain any personally identifiable information about you and therefore cannot be used to identify your personal details. Cookies assist us in ascertaining which of our products you like best. Cookies also enable us to customize our content according to your preferences. You have the ability to accept or decline cookies by modifying your browser settings. Our website is viewable even if you disable the cookie function on your browser.
Tweaking Technologies may offer links to or from websites it controls to other sites within the Tweaking Technologies family. We offer links to some renowned websites that review and rate our products and market them so that you can be conversant on authenticity of products performance.
Changes to Refund Policy
We will occasionally update "Refund Policy" as necessary to protect you to comply with a changing environment. We recommend that you check the policy when you visit our site to be sure you are aware of and understand the prevailing policy. If we make material changes to this policy, we will prominently post such changes prior to implementing the change. We will not make material changes in how we may handle any of your previously collected personal information that have retroactive effect unless legally required to do so, and we will e-mail registered customers and newsletter subscribers information on material changes to this policy.
For further queries, please e-mail us at email@example.com or you can drop a mail at:
Tweaking Technologies Pvt. Ltd.
Plot IT-A-016A & IT-A-016B,
IT/ITES SEZ, Mahindra World City,
Village - Kalwara, Jaipur - 302037, INDIA
Phone: +91 141 2243030/31